• HPC-RI Long Term Care South
  • South Kingstown, RI, USA
  • Full Time (40 hrs)
  • HopeHealth Hospice & Palliative Care

HopeHealth is seeking an experienced Patient Care Manager for its affiliate HopeHealth Hospice & Palliative Care (HHHPC). This position will be located in Wakefield, RI.

The Patient Care Manager will be responsible for the overall delivery of patient care services by Inter-Disciplinary Group (IDG) and will provides direction and supervision to all IDG staff members.


Duties / Responsibilities:

Clinical Services

  • The Patient Care Manager develops, administers, and oversees all aspects of the team and ensures the provision of high quality services to patients, families, care-givers and outreach to the community.
  • Monitor and oversee the efficient and effective cost human, fiscal, and material resources.
  • Ensures nursing care and overall provision of patient care by Team IDG members is coordinated, safe, competent, and effective.
  • Ensures and guides appropriate orientation of team staff and identifies opportunities for staff to develop new competencies, along with remaining current on required competencies. 
  • Ensures effective communication of patient and family needs and ensures efficient coordination and provision of patient care 24/7.
  • Represents the organization in the community.
  • Assess and assign caseloads to clinical staff.  Monitor staff performance to ensure achievement of established goals.
  • Provides guidance, mentoring, support and field supervision.  Acts as clinical resource for nurses and all other IDG members. 
  • Hires, supervises, monitors and evaluates all members of IDG. Responsible for performance reviews, clinical competencies, supervisory visit and all other performance related activities.

Performance Improvement/Regulatory

  • Embraces and uses Performance Improvement principles and behavior. 
  • Collaborates with Quality and other managers in formulating, revising, implementing and evaluating organizational policies, procedures, goals, and objectives.  Ensures nursing care is compliant with all regulations, standards, laws, and practice acts.
  • Assists in budget development and accountable for ensuring adherence to budget guidelines and objectives.  Reviews invoices as appropriate.  Maintains appropriate resource management (human, fiscal, material).
  • Ensures clinical documentation meets compliance with regulatory, quality, and reimbursement requirements.  Ensures care plans are current, patient centered and meets patient needs 24/7.
  • Acts as Administrator on Call (AOC) on a rotating basis.


Education / Experience:

  • Registered Nurse with Bachelor's degree in Nursing.
  • Evidence of applied knowledge in all state and federal insurance standards, regulations and accreditation standards.
  • Three to five (5) years nursing experience with in-depth clinical knowledge to include a minimum of two years nursing experience in a Home Care/Hospice setting.
  • Direct clinical supervisory experience required.
  • Progressive experience with process improvement teams desired.
  • The ability to achieve HPNA certification within one (1) year of employment.
  • Preferred experience with process improvement teams desired.
  • Currently licensed as an RN through the State Board of Nursing in Rhode Island and Massachusetts.
  • Experience with electronic health records desirable.



The HopeHealth benefits package features competitive heath care benefits, company provided life insurance, mileage reimbursement, generous paid time off and holidays, a robust orientation program, and a company matched retirement program.

HopeHealth's headquarters are based in Providence, Rhode Island. Its affiliate members are HopeHealth Hospice & Palliative Care and HopeHealth Visiting Nurse.

HopeHealth is an Equal Opportunity Employer

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