• HH-RI Revenue Cycle Management
  • Providence, RI, USA
  • Full Time (40 hrs)
  • Hope Hospice & Palliative Care Rhode Island

HopeHealth is seeking an experienced Insurance Verification Coordinator.  HopeHealth's headquarters are based in Providence, Rhode Island.  Its affiliate members are Hope Hospice & Palliative Care Rhode Island, Hope Palliative Care Center, HopeHealth Massachusetts and Visiting Nurse of HopeHealth.


Duties / Responsibilities:

  • Under the direction of the Revenue Cycle Manager, the Insurance Verification Coordinator is responsible for obtaining and documenting accurate, timely insurance verification for hospice and home care for HopeHealth affiliates.
  • Obtains authorization and coordinates collection and submission of authorizations as required. 
  • Tracks ongoing authorization requirements. 
  • Provides administrative support for departmental functions as needed. 
  • Works closely with other team members and departments in support of efficient, effective departmental operations including maximizing revenue realization and timely insurance verification and authorization requests.


Education / Experience:

  • High school diploma with minimum one to two years' experience in healthcare insurance verification, preferably in-home care and hospice environment.
  • Demonstrated knowledge of Medicare, Medicaid, and other payer's guidelines and criteria for insurance eligibility and authorization requirements.
  • Able to compute amounts due such as deductibles and copays/coinsurances. Significant math skills are required.
  • Good working knowledge and working ability of Windows, Explorer, and Microsoft Office products including Word, Excel, and Outlook.
  • Ability to complete and maintain spreadsheets in excel including basic and low level intermediate Excel functions.
  • Knowledge of patient information system with Netsmart preferred.



The HopeHealth benefits package features competitive heath care benefits, company provided life insurance, mileage reimbursement, generous paid time off and holidays, a robust orientation program, and a company matched retirement program.  


Hope Hospice & Palliative Care Rhode Island is an equal opportunity employer.


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